Junior customer success manager

SMSEdge is the next generation of message marketing software. With a highly dynamic startup environment, our client list is growing every day and we’re about to take the company to the next level. While a young company, we’re profitable with zero VC funds needed. Join our Operations team as a Junior Operations Manager, a critical role touching several different departments, ensuring our product improves to meet and beat market needs as well as help our clients see maximum results for their marketing efforts.

Tel Aviv, Israel • Kiev, Ukraine • London, United Kingdom • Remote

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Job Description

Day-to-day responsibilities include:

Communicating with new and existing clients, understanding their needs and onboarding them.

Working with telecom companies to improve and add delivery channels.

Connecting and negotiating with communication providers.

Reviewing and understanding key performance statistics, ultimately deriving conclusions and recommendations based on campaign performance.

Ensuring customers see maximum success with their sms marketing campaigns.


Requirements:

Energetic, with a can do attitude.

Communicative and a team player.

Analytical with ability to interpret data and analytics into meaningful insights.

Creative, self-starter, who can multitask while working under pressure.

English - High Proficiency - MUST


Send CV to: jobs@smsedge.io


Product Information

Presentation - smsedge.com/presentation
Video - smsedge.com/video
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Apply via email at: jobs@smsedge.com

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